Our mission is to be the premier supplier of products, services and solutions to the global polymers industry. To that end, all of our employees are accountable for fully satisfying our customers by meeting or exceeding their needs and expectations, and with the aim of building mutually beneficial relationships. Our Quality Commitment is to earn customer trust by implementing and monitoring the following principles and behaviors:
- Drive continuous improvement and innovation based on metrics and on efficient business, operational, and technical processes and practices
- Use best preventive practices at all levels and ensure reliable risk management
- Listen to our customers and proactively seek to address issues
- Achieve our commitments for quality, cost, and on-time delivery
- Promote teamwork and the use of common language and processes.
- Develop staff competencies, creativity, empowerment, and accountability through empowerment, appropriate development programs, and active management involvement and commitment